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QUAD MARKETING

Frequently Asked Questions

FAQs

  • What industries do you work with?
    We work with clients across various industries, including e-commerce, hospitality, healthcare, and more. If you have a unique project, we’d love to discuss how we can support your goals.
  • How can I get a quote for my project?
    You can request a quote by visiting our website’s contact page or emailing us directly at info@quadmarketingsl.com. Provide some details about your project, and we’ll get back to you quickly!
  • What services does Quad Marketing offer?
    We specialize in digital marketing, including website design, social media management, SEO, branding, and paid advertising. Contact us to learn more about how we can help grow your business!
  • Do you provide ongoing support after completing a project?
    Yes, we offer maintenance and support services for websites, social media, and marketing campaigns to keep everything running smoothly.
  • Do you offer social media management?
    Yes, we provide full-service social media management, including strategy, content creation, posting, and performance tracking.
  • Can you help with branding or rebranding?
    Absolutely! We can create or refresh your brand identity, including logos, color palettes, typography, and brand guidelines.
  • Can you help with an existing website or marketing campaign?
    Yes, we specialize in optimizing and improving existing websites built with Wix and improving campaigns to deliver better results. Reach out to discuss your needs
  • Do you have experience with SEO?
    Yes, we offer comprehensive SEO services, including keyword research, content optimization, technical audits, and link-building strategies.
  • What’s involved in the project process?
    Our process involves an initial consultation, project planning, design and development, reviews and revisions, and finally, the launch. We’ll guide you every step of the way.
  • How do you handle revisions or feedback during a project?
    We prioritize collaboration and allow for revisions at key project milestones. This ensures the final outcome aligns with your vision. Feedback can be provided directly on the draft.
  • How long does it take to complete a website design project?
    Typically, our website projects take 4–8 weeks, depending on the complexity and your requirements. We’ll provide a timeline during our consultation.
  • Do you have a refund or cancellation policy?
    Refunds or cancellations are handled on a case-by-case basis, based on the project stage. We’re happy to discuss this during the agreement phase.
  • What payment methods do you accept?
    We accept credit/debit cards, bank transfers, and other secure payment options. Specific details will be shared during the project agreement.
  • Do you offer payment plans?
    Yes, we offer flexible payment plans for larger projects. Let us know if you’d like to explore this option during our consultation.
  • How much do your services cost?
    Pricing depends on your project scope and requirements. We’ll provide a customized quote after discussing your needs.
  • Can you help with website updates or maintenance?
    Of course! Whether it’s content updates, technical fixes, or performance improvements, we’re here to help.
  • What should I do if I encounter issues with my website?
    Contact us immediately at info@quadmarketingsl.com or +1 (860) 845-1088. We’ll resolve the issue as quickly as possible.
  • Do you offer ongoing support after completing a project?
    Yes, we provide maintenance and support packages for websites, social media, and marketing campaigns to keep your platforms running efficiently.
  • Do you manage social media or campaigns long-term?
    Yes, we offer long-term management for social media and digital marketing campaigns to ensure consistent growth and engagement.
  • Can I book a virtual meeting?
    Yes, all consultations can be done virtually via Google Meet or other platforms.
  • How can I book a consultation?
    Visit our website at https://www.quadmarketingsl.com/book-online to schedule a virtual meeting or email us at info@quadmarketingsl.com.
  • What should I prepare for a consultation?
    It’s helpful to have details about your goals, challenges, and examples of what you’re looking for. Don’t worry—we’ll guide you through it!
  • Do you charge for consultations?
    Our initial consultations are free, allowing us to understand your needs and provide recommendations.
  • How can I contact Quad Marketing?
    You can email us at info@quadmarketingsl.com or call/WhatsApp us at +1 (860) 845-1088. Our business hours are Tuesday to Thursday, 5 am to 5 pm ET.
  • What are your business hours?
    We’re open Tuesday to Thursday, 5 am to 5 pm Eastern Time (US).
  • What if I need support outside of business hours?
    You can email us, and we’ll respond as soon as possible. For urgent matters, please mention “Urgent” in your subject line.
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